Workplace Policy

Introduction

Clean Sweep is committed to maintaining a professional, safe, and respectful workplace. This policy outlines the expectations and responsibilities of employees to ensure a productive and positive work environment.

Code of Conduct

Professionalism: Employees are expected to maintain a high level of professionalism at all times. This includes punctuality, appropriate attire, and courteous behavior towards colleagues, clients, and the public.
Integrity: Employees must act with honesty and integrity in all dealings, ensuring the company’s reputation is upheld.
Respect: Respect for diversity and inclusivity is paramount. Any form of discrimination, harassment, or bullying will not be tolerated. Some employees hold certificates in diversity, equity, and inclusion, with a goal for all to be trained and certified.

Safety and Health

Safety Protocols: Employees must adhere to all safety guidelines and procedures, including the proper use of equipment and personal protective equipment. All employees are WHMIS trained and certified.
Health Standards: Regular health and safety training sessions are conducted. Employees are required to report any unsafe conditions or incidents immediately.

On-Site Work Expectations

Punctuality and Attendance: Employees are expected to arrive on time for their scheduled shifts and be ready to work at the designated start time.
Work Area Maintenance: Keep the work area clean and organized. Proper disposal of waste and cleaning of tools and equipment after use is mandatory.
Task Execution: Complete all assigned tasks efficiently and to the highest standard. Follow specific instructions provided for each site.
Customer Interaction: Maintain a polite and professional demeanor when interacting with clients. Address any concerns or questions promptly and escalate issues to supervisors as needed.

Communication

Reporting: Employees must regularly report to their supervisors with updates on progress, any issues encountered, and completion of tasks.
Feedback: Constructive feedback is encouraged. Employees should feel free to share suggestions for improving processes or addressing challenges.

Training and Development

Ongoing Training: Participation in ongoing training programs is required to stay updated with the latest cleaning techniques, safety protocols, and equipment use.
Skill Development: Employees are encouraged to seek opportunities for professional development to enhance their skills and advance within the company.

Compliance and Accountability

Adherence to Policies: All employees must comply with company policies and procedures. Non-compliance may result in disciplinary action, up to and including termination.
Accountability: Each employee is responsible for their actions and performance. Accountability is key to maintaining a high standard of service.

On-Site Work Details

On-site work at Clean Sweep involves physically being present at the client’s location to perform cleaning services. This includes, but is not limited to:

Interior Cleaning: Tasks such as sweeping, scrubbing, washing, and sanitizing surfaces within parking facilities.
Exterior Cleaning: Responsibilities include litter removal, pressure washing, graffiti removal, and maintaining cleanliness of the surrounding areas.
Equipment Handling: Proper use and maintenance of cleaning tools and machinery, ensuring they are operated safely and efficiently.
Team Collaboration: Working closely with team members to ensure tasks are completed effectively and efficiently, maintaining open communication and supporting each other as needed.
Problem-Solving: Identifying and addressing any issues that arise on-site, such as spills, hazardous conditions, or customer complaints, in a timely and professional manner.

By adhering to these policies and understanding the expectations of on-site work, Clean Sweep employees can contribute to the company’s mission of delivering unparalleled cleaning services while ensuring a safe and positive work environment.